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Terms & Conditions

Welcome to venture19! By browsing our website or shopping with us online, you agree to the terms and conditions outlined below, along with our Privacy Policy. Throughout this page, “venture19,” “we,” “our,” and “us” refer to the venture19 team. “You” refers to the customer, visitor, or user of our website.

What to expect

Our website is designed to help you shop venture19 online, discover new arrivals, browse boutique clothing, gifts, home décor, accessories, and more.

We may update our website, products, pricing, promotions, availability, policies, or content from time to time without prior notice. We do our best to keep everything accurate, but occasional errors may happen.

If an item is listed with incorrect pricing, incorrect product details, or becomes unavailable after an order is placed, venture19 reserves the right to update, cancel, or refund the affected order.

Website information

We work hard to make sure the information on our website is helpful, current, and accurate. However, we cannot guarantee that every detail will always be error-free, complete, or up to date.

Product colors, sizing, descriptions, and availability may vary slightly. Colors may also appear differently depending on your screen, device, or display settings.

By using our website, you understand that any information provided is used at your own discretion. It is your responsibility to make sure the products, sizes, styles, and details you select are right for you before completing your purchase.

Product Availability

Because venture19 carries boutique-style inventory, some items may sell out quickly or vary by location. Placing an item in your cart does not reserve it. Your order is not confirmed until checkout is complete and payment has been processed.

If an item in your order becomes unavailable, we will contact you or issue a refund for the unavailable item.

Our Content & Brand

All content on the venture19 website, including images, graphics, text, logos, product photography, design elements, and overall site style, belongs to venture19 or is used with permission.

You may not copy, reproduce, distribute, modify, or use our website content, images, branding, or design without written permission from venture19.

Any third-party trademarks, product names, or brand names shown on our website belong to their respective owners and are used respectfully.

Links to Other Websites

Our website may include links to third-party websites, services, payment providers, social media platforms, or other outside resources.

These links are provided for convenience, but venture19 is not responsible for the content, policies, security, or practices of any third-party website. Visiting outside websites is done at your own discretion.

Orders & Payments

By placing an order on our website, you agree that all information provided is accurate and complete. This includes your name, billing address, shipping address, payment information, email address, and phone number when applicable.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, inventory errors, policy violations, or other issues that may affect order fulfillment.

Accepted payment methods will be shown at checkout.

Shipping

Shipping rates, delivery options, and available services are shown at checkout. Delivery times may vary depending on the shipping method selected and the carrier’s schedule.

Once a package leaves venture19, transit times and delivery updates are managed by the shipping carrier. venture19 is not responsible for delays caused by weather, carrier interruptions, incorrect addresses, holidays, or other circumstances outside of our control.

For more details, please review our Shipping page.

Returns, Exchanges & Refunds

Returns and exchanges must be initiated within 30 days of delivery. Items must be in original condition, with all tags attached and no signs of wear or damage.

Damaged items must be reported within 5 days of delivery by emailing online@venture-19.com.

Sale items, discounted items, and customized products are final sale and cannot be returned or exchanged.

Customers are responsible for return shipping costs. Refunds are issued to the original payment method and are processed within 5 days of receipt. Processing times may vary based on your banking institution.

For full return instructions, please review our Returns & Exchanges page.

Promotions & Discounts

Promotional offers, discount codes, and special pricing may be subject to specific terms, dates, exclusions, or availability.

Discounts must be applied at checkout and may not be combined unless otherwise stated. We are unable to guarantee that discounts can be applied after an order has been placed.

venture19 reserves the right to update, modify, or end promotions at any time.

Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for any activity that takes place under your account.

Please contact us if you believe your account information has been used without permission.

Legal Jurisdiction

Any legal matters related to your use of the venture19 website, purchases, policies, or terms will be handled in accordance with applicable laws of the United States.

Updates to these terms

venture19 may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of our website after updates are posted means you agree to the revised terms.

Questions?

If you have any questions about these Terms & Conditions, please contact us at:

online@venture-19.com